This Privacy Policy explains how VisaDoc Guide may collect, use and protect information when you use our website, contact forms, document-review forms, tools, newsletters, advertisements or affiliate links.
Information we may collect
We may collect information you submit voluntarily, such as your name, email address, phone/WhatsApp number, passport country, destination country, travel purpose, message content and document-review request details. We may also collect basic technical data such as IP address, browser type, device information, referring pages and pages visited.
How we use information
We use information to respond to messages, provide document-review support, improve website content, prevent spam, understand website performance, manage advertising, maintain security and comply with applicable obligations.
Documents and sensitive details
Please do not upload or send unnecessary sensitive documents unless specifically requested for a paid review. If you send document details, you are responsible for removing information that is not needed for the question. We do not sell personal document details to advertisers.
Cookies and advertising
We may use cookies, analytics, Google AdSense, third-party ad networks and affiliate tracking links. These services may use cookies or similar technologies to measure visits, prevent invalid traffic, personalize or limit ads, and report performance.
Third-party links
Our website may link to government websites, embassies, airlines, hotels, insurance providers, eSIM providers, payment providers and other external websites. Their privacy practices are controlled by their own policies.
Data retention
We keep messages and review requests only as long as reasonably needed for communication, recordkeeping, security and business purposes. You may request deletion of your contact message where technically and legally possible.
Security
We use reasonable website-security practices, but no website can guarantee absolute security. Do not send passwords, card numbers or highly sensitive documents through a basic contact form.
Your choices
You may contact us to request correction or deletion of your message information. You can also disable cookies in your browser, although some website functions may work differently.
Contact
For privacy questions, contact us through the Contact page.